Faulty tube
"I emailed the company to let them know that the second mascara purchase I made had a faulty tube. The tube opening was not small enough to scrape the brush off so I just get a big blob of mascara on the brush that can’t be used. I never received a response. I did love the first purchase I made and I do really love the mascara, but I believe that I should have been reimbursed or sent a new tube for my second purchase. This is why I’m giving a bad review which I never normally do. I guess you don’t know what you’ll get when purchasing this mascara. I won’t be purchasing anymore. It’s too expensive to pay for something that I just can’t use."